The 3 Major Benefits Of Having Happy Employees
Employee happiness is one of the keys to your success as a leader and is certainly a critical success factor for organizations in achieving their objectives.
Simply, if you have employees that are engaged, the company grows and performs almost perfectly. If you don’t have happy employees or disengaged employees, your business suffers. No one is satisfied, including management, and nothing productive ever gets done.
There’s no way for a company to be a real leader in any industry without employee happiness. If you want the most talented people, you need to have an environment that is conducive to engagement. Simple as this sounds, it is not a simple matter.
Here are 3 great benefits and one bonus of having happy employees.
1. Employee Happiness Creates A Great Atmosphere
Employee happiness is important for a company’s long-term success. If you want to grow your business, you need to have an amazing environment, that encourages collaboration, encourages employees to be autonomous, and encourages everyone to try new things.
One of the hardest parts about running a company is attracting and retaining great talent. The only way to really do this is with a great atmosphere, where employees are happy about coming into work and want to perform their best. If employees are demotivated, feel stressed, or are insecure about their job security, the results will start to show.
One of the best ways to create a great atmosphere is to give employees a sense of freedom. Don’t micromanage them, and let them shine. They might not think exactly the same as you, but that might be a good thing.
2. Customers Love Amazing Companies
Too many managers don’t seem to be able to make the link between happy employees and happy customers. We fully agree that the customer is always right, and you should do everything possible to please your customers, but who do you think is dealing with these customers?
Treat your employees well, they’ll be happy, that happiness will make them go above and beyond for your customers. It’s such an easy formula for success. According to Monetate, a marketing acceleration software company, 73% of consumers would consider purchasing from a brand again if they had a superior customer experience. A great way to ensure this type of success is to get everyone in the company to understand how important customer service is. Teach employees that customer service isn’t a department, it’s an attitude. It’s about how you approach most decisions in all departments. Ask yourself, “will this be good for all for our customers, long term?”
Employee happiness is not just for your employees. It makes excellent business sense.
3. Employee Engagement is Phenomenal For Business
Let’s look at some data…
A study by OfficeVibe of 64 organizations revealed that organizations with engaged employees achieve twice the annual net income of organizations whose employees lag behind on employee engagement. According to Gallup, companies with engaged employees outperform those without by up to 202%. Another interesting thing is that employees that are engaged are not motivated entirely by money. Of course, you have to pay them a fair salary, but the beauty is that happy employees care much more about intrinsic motivators than things like money.
The key to getting this part right is through team building and collaboration (check out our post all about maintaining employee engagement for even more ideas). Let the team group together as they wish, don’t micromanage, and don’t impose your management style. Accepting failure, and encouraging tests and new ideas from your employees is a great way to improve and innovate the company for the long term.
If you get employee engagement right, your company’s productivity will go through the roof, and the possibilities of scaling and exponentially growing the company will be there. Without employee engagement, employee happiness isn’t possible.
Why do you think it’s important to have happy employees? We would love to hear from you. You may tweet us @abetterleader.